If you manage an AP team at a hospital or health system, you already know the drill.
Your inbox is buried. Vendors are calling about invoice status. Your team spends hours every day looking up the same information over and over. And no matter how hard everyone works, the backlog never seems to shrink.
We built Auxtri because we've seen this problem up close, and we know the usual solutions don't work.
The Portal Problem#
At some point, someone probably suggested a vendor portal. "Just make vendors log in to check their own invoice status." It sounds reasonable.
Here's what actually happens
Large vendors refuse. They're not managing another login for every customer. They'll just keep emailing.
Small vendors can't keep up. They're already juggling dozens of portals. Yours becomes one more thing they forget.
Your team still answers emails. Because vendors don't use the portal, nothing changes.
Portals shift the burden to vendors. Vendors don't want that burden. So the emails keep coming.
What Actually Buries AP Teams#
Let's be specific about where the time goes:
| Task | Time per inquiry |
|---|---|
| Open email, read the question | 30 seconds |
| Switch to ERP, search for invoice | 1-3 minutes |
| Find payment status, check details | 1-2 minutes |
| Switch back to email, type response | 1-2 minutes |
| Total | 3-8 minutes |
Multiply that by 50, 100, or 200 inquiries a day.
Your team isn't slow. They're stuck in a process that doesn't scale.
The statement problem is even worse
When vendors send statements, someone has to check 10, 20, or 50 invoices line by line. That's an hour of work for a single email.
How Auxtri Works#
We don't ask vendors to change their behavior. We do the work that's burying your team.
The Auxtri Flow
-
A vendor emails your AP inbox asking about an invoice
-
Auxtri classifies the inquiry type and extracts the invoice numbers, PO references, and amounts from the email and any attachments
-
We query your ERP, whether that's Infor CloudSuite FSM, Workday Financial Management, or PeopleSoft Financials, to retrieve the current invoice status, scheduled payment date, and remit detail
-
We draft a response using your team's templates with the actual payment status, date, and details pulled from the ERP
-
Your rep reviews it, makes any edits, and sends
What used to take 5 minutes now takes 30 seconds.
For vendor statements, we extract every invoice number, check each one against your ERP, and generate a reconciliation summary. Your team sees exactly what's paid, what's pending, and what needs attention, without the manual lookup.
Built for Healthcare AP#
Generic automation tools try to work for everyone. They don't understand healthcare ERPs. They don't know the specific workflows your team uses. They require months of configuration and still miss the nuances.
We took a different approach:
Go deep where others go wide.
Auxtri is built specifically for healthcare AP. We understand Infor CloudSuite FSM, Workday Financial Management, and PeopleSoft Financials at the workflow level, not just at the API level. We understand remittance advice, payment holds, and early-pay discounts as they actually show up in a hospital's day. We understand the multi-entity vendors that bury AP teams: McKesson, Cardinal Health, Medline, and the rest of the distributors whose AR groups send three different invoice numbers from three different domains for the same week of activity. And we understand the GPO pricing dynamics behind every Vizient or Premier contract that hits your ERP.
This is also a good place to be clear about RPA. RPA is the right tool for structured, rule-based work, things like keying header fields from a fixed invoice template into a fixed ERP screen. We're not dismissing it. Vendor email is a different shape entirely. The inquiry types vary, the attachments are unstructured PDFs and statements, and the context shifts with every message. Healthcare AP needs something built for that variation, and that's the gap Auxtri fills.
This isn't a generic email tool that happens to work for AP. It's an AP tool that only makes sense if you understand this exact problem.
What Changes#
When your team isn't drowning in routine inquiries, a few things happen:
| Outcome | Why it matters |
|---|---|
| Inbox zero becomes possible | Not a dream, an actually achievable state |
| Vendors get faster answers | Fewer follow-up calls and emails |
| Credit holds get avoided | You catch issues before vendors escalate |
| Early-pay discounts get captured | You have time to process them |
| Your team stops apologizing | They start getting ahead |
We're not promising to eliminate work.
We're promising to eliminate the repetitive, manual, soul-crushing parts of the work, so your team can focus on the exceptions that actually need human judgment.
Is This a Fit?#
Auxtri works best for:
- Hospitals and health systems processing 100k+ invoices annually
- Teams with high vendor inquiry volume (calls, emails, or both)
- Organizations where portal adoption has been poor or nonexistent
- AP departments with visible backlogs they can't seem to clear
If that sounds familiar, we should talk.
See It in Action#
We're not going to ask you to sit through a generic demo.
Tell us about your specific situation: your ERP, your inquiry volume, your biggest pain points. We'll show you exactly how Auxtri would work for your team.
Ready to get your team ahead of the backlog?
Request a demo and see how Auxtri handles the inquiries that bury your team every day.
Or if you have questions first, reach out directly. We're happy to talk through whether this is a fit.
Auxtri is purpose-built for healthcare AP automation. We go deep where others go wide.