Real Outcomes & ROI

Real results from healthcare AP teams

Customer outcomes from healthcare organizations using Auxtri, combined with industry benchmarks from IOFM, HFMA, and healthcare operations research.

The Math

ROI framework based on industry benchmarks from healthcare AP operations research and real customer data.

5 to 10 min

Per inquiry handled

Industry benchmark for time spent on a single vendor inquiry response, including lookup, draft, and send. Auxtri reduces this to seconds of review.

Source: IOFM Healthcare AP Benchmarks

$50K to $200K

Annual discount opportunity

Early-payment discounts (2/10 net 30 terms) lost due to slow invoice processing or missed communication. Better vendor relationships surface these opportunities.

Source: AP Spend Analytics Research

Days of delay

Avoided per credit hold event

A single credit hold from a critical vendor like McKesson, Medline, or Cardinal Health can halt supply chain operations. Faster inquiry resolution keeps accounts current.

Source: Healthcare Supply Chain Data

30 to 50%

Of AP rep time, reclaimed

Share of AP team capacity consumed by reactive vendor inquiry management in typical healthcare AP departments. Automation returns this time to higher-value work.

Source: HFMA AP Workforce Study

Calculate Your ROI

Case Studies

Real results from healthcare AP teams using Auxtri.

Case Study

300-Bed Regional Hospital, Midwest

Oracle Fusion | Statement Reconciliation

After staff vacancies left their AP team stretched thin, this hospital deployed Auxtri in 4 weeks. Their understaffed team went from constant firefighting to proactive vendor management.

4 week deploymentOracle Fusion integrationZero credit holds since go-live

“Auxtri was deployed in 4 weeks and has helped our team get back on track. The statement reconciliation functionality has helped our team turn proactive.”

Controller

Read the full case study

Before & After

Day-in-the-life scenarios for a healthcare AP representative.

Morning inquiry triage

Before Auxtri
  • Arrives to 40+ unread vendor emails in the AP inbox
  • Manually opens each email, copies invoice numbers
  • Logs into ERP, looks up each invoice one at a time
  • Writes a response from scratch for each vendor
  • 2 to 3 hours gone before other work begins
After Auxtri
  • Arrives to a review queue of drafted responses
  • Auxtri looked up every invoice status overnight
  • Reviews and approves responses in 20 to 30 minutes
  • Remaining capacity goes to exceptions and escalations
  • Day starts with bandwidth instead of a backlog

Credit hold escalation from McKesson

Before Auxtri
  • Urgent call from supply chain: McKesson threatening credit hold
  • AP rep pulls invoices manually, taking 30 minutes to find the dispute
  • Drafts a response explaining the situation under pressure
  • Follows up again 2 days later when nothing has changed
  • Reputation damage and supply chain friction regardless of outcome
After Auxtri
  • McKesson inquiry auto-routed and ERP lookup completed instantly
  • Draft response with full invoice history ready in seconds
  • AP rep reviews, edits if needed, sends within minutes
  • Vendor receives accurate status before escalation occurs
  • Credit hold avoided, relationship maintained proactively

Month-end statement reconciliation

Before Auxtri
  • Vendor sends 200-line statement PDF via email
  • AP rep manually re-enters each line into a spreadsheet
  • Cross-references against ERP data line by line
  • Full-day task that delays month-end close
  • Human error risk increases with volume and fatigue
After Auxtri
  • Auxtri extracts all 200 statement lines via OCR automatically
  • Each line matched against ERP invoice and payment records
  • Exception report generated: discrepancies, missing invoices, duplicates
  • AP rep reviews exceptions only, taking 20 minutes instead of a full day
  • Month-end close is no longer blocked by statement reconciliation

Metrics Framework

The KPIs that matter for healthcare AP inbox automation across Vendor Inquiry Automation, Statement Reconciliation, and Vendor Master Manager.

Vendor inquiry response time

Baseline

24 to 72 hours

Target

Same business day

How long it takes from receiving a vendor inquiry to sending an accurate response. The most direct measure of the core problem Auxtri solves.

Daily throughput per AP rep

Baseline

30 to 50 inquiries

Target

150 to 200 inquiries

Number of vendor inquiries an AP rep can fully resolve in a day. Automation dramatically increases capacity without adding headcount.

Credit hold frequency

Baseline

1 to 3 per quarter

Target

Near zero

Number of vendor credit holds per quarter. Credit holds indicate vendors have lost confidence in payment communication. Auxtri addresses the root cause.

Discount capture rate

Baseline

20 to 40%

Target

60 to 80%

Percentage of available early-payment discounts successfully captured. Faster inquiry resolution improves payment timing, which improves discount eligibility.

Statement reconciliation time

Baseline

1 to 2 hours per statement

Target

About 15 minutes

Time to fully reconcile a vendor statement from PDF receipt to exception report. Automated extraction and matching eliminates the manual spreadsheet work.

AP rep reactive time share

Baseline

40 to 60% of day

Target

Under 15%

Percentage of the AP rep's day spent on reactive vendor inquiry management. The freed capacity shifts to vendor relationship management, discrepancy resolution, and process improvement.

Baseline and target figures based on industry benchmarks from IOFM, HFMA, healthcare AP operations research, and real Auxtri customer data.

See what the numbers look like for your team

Use our ROI calculator to model outcomes based on your team size, inquiry volume, and vendor base.

ROI CalculatorRequest a Demo