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Healthcare AP insights

Expert perspectives on accounts payable automation, vendor management, and healthcare finance operations.

The Job Nobody Hired For: The AP Inbox Work That Never Shows Up in a Staffing Plan
Healthcare AP OperationsVendor Communication

The Job Nobody Hired For: The AP Inbox Work That Never Shows Up in a Staffing Plan

A health system had three AP staff whose goal was keeping the inbox under 5,000 emails. Why vendor emails and calls are real work that never shows up in a staffing plan, and how to start measuring it.

August 28, 20266 min read