Vendor Inquiry Automation
How Auxtri reads vendor emails, looks up data in your ERP, and drafts responses.
How does Auxtri handle vendor inquiry emails?
Auxtri connects to your shared AP mailbox, reads incoming vendor emails using AI, extracts invoice numbers and PO references, looks up the actual status in your ERP system (Infor CloudSuite, Workday, or Oracle Fusion), and drafts a professional response for your team to review and send.
Does my team still review responses before they go out?
Yes. Every response is placed in a review queue for your AP team. They can approve, edit, or reject any draft before it goes out. Auxtri handles the research and drafting; your team keeps final control. Certain emails can be auto-sent without review but is only enabled by request from your team.
What types of vendor emails can Auxtri handle?
Auxtri handles invoice status inquiries, payment timing questions, remittance requests, forwarded email chains, and emails with PDF attachments. It parses both formal requests and informal follow-ups.
How is Auxtri different from invoice portals?
Invoice portals require vendors to log in and check status themselves. Large vendors refuse to use them, and small vendors can't manage dozens of different portals. Auxtri meets vendors where they already are, in their email inbox and automates the response without requiring any vendor behavior change.
How does Auxtri detect fraudulent vendor emails?
Auxtri verifies that incoming emails come from known vendor contacts by checking sender domains against your vendor master records. Emails from unrecognized senders are flagged for manual review before any response is drafted.
How does Auxtri compare to RPA or ERP-native automation bots?
RPA is great for structured, repetitive tasks like data entry and report generation. Vendor communication is different. Responding to inquiries and reconciling statements requires reading unstructured emails, looking up live ERP data, and composing replies that change with every message. Auxtri was purpose-built for that work, and the two tools are complementary. Read the full comparison →
Statement Reconciliation
How Auxtri extracts, matches, and validates vendor statement line items.
How does statement reconciliation work?
Auxtri extracts every line item from vendor statement PDFs using OCR, then automatically matches each one against your ERP invoice and payment records. It identifies discrepancies, missing invoices, duplicate payments, and amount mismatches, producing a clear exception report for your team.
What statement formats does Auxtri support?
Auxtri handles statements in any format: structured tables, unstructured text, scanned documents, and multi-page PDFs. The OCR engine adapts to different vendor statement layouts automatically.
What happens when invoice numbers on the statement differ slightly from our ERP?
Auxtri uses fuzzy matching to handle common differences like leading zeros, vendor-specific prefixes, and minor formatting variations. It will flag items it cannot confidently match for manual review rather than creating false positives.
Can I export reconciliation results?
Yes. Reconciliation results can be exported to Excel with full detail: matched items, discrepancies, missing invoices, and recommended actions. Every reconciliation is also logged for audit purposes.
Vendor Master Manager
The action and audit layer included with Vendor Inquiry Automation. Turns mailbox change requests (onboarding, bank changes, tax ID updates, payment terms, remittance, compliance documents) into approved ERP writes.
What is Vendor Master Manager?
Vendor Master Manager is the action and audit layer included with Vendor Inquiry Automation. It turns mailbox change requests into approved, audit-logged ERP writes for healthcare AP teams. It covers six independently toggled modules: vendor onboarding, bank account and payment detail changes, tax ID and legal entity updates, remittance advice requests, payment term change requests, and compliance document collection and expiration tracking. Each module enforces the approval policy you configure and, on approval, writes the change to your ERP through an ERP-specific adapter. Read the full overview →
Does Vendor Master Manager write to my ERP?
Yes. Vendor Master Manager is the ERP-write capability included with Vendor Inquiry Automation. Vendor Inquiry Automation and Statement Reconciliation are read-only on their own; Vendor Master Manager adds the approved write path. Every write is gated by the approval policy you configure for the module (single approver, dual approver, or dual approver plus out-of-band confirmation), and every write is audit-logged with the exact payload that hit the ERP.
How does Auxtri handle bank change fraud risk?
Bank account changes are the highest-risk module in Vendor Master Manager. By default we require dual approval, mandatory out-of-band confirmation logged in the approval record, a sender domain mismatch check against the vendor’s known domains, and a payment hold for one payment cycle after the change is written. None of those defaults can be turned off without an explicit tenant setting; the playbook is built for healthcare AP teams who treat bank changes as a real-money risk.
Can I enable some Vendor Master Manager modules and not others?
Yes. Vendor Master Manager is enabled and configured per organization, and each of the six modules is independently toggled. Each workflow is molded to the ERP that owns the write. A health system can run vendor onboarding and compliance document tracking through Auxtri while keeping bank changes and tax ID updates in their existing process, or vice versa. The Workflows tab in your ERP Config admin page is where each module is enabled and configured.
How does Vendor Master Manager relate to Vendor Inquiry Automation?
Vendor Master Manager comes with Vendor Inquiry Automation. The classifier that identifies an onboarding request, a bank change notice, or a compliance document is the same classifier that powers Vendor Inquiry Automation, and the read paths into your ERP (used to surface current values to approvers and to pull remittance data) are the same paths Vendor Inquiry Automation already uses. Enabling Vendor Master Manager turns those mailbox items from drafted responses into approved, audit-logged ERP writes.
ERP Integrations
Which ERP systems Auxtri connects to and how the integration works.
Which ERP systems does Auxtri integrate with?
Auxtri currently integrates with Infor CloudSuite FSM, Workday Financial Management, and Oracle Fusion Cloud Financials. These are the most common ERP systems used by mid-to-large hospitals and health systems.
Is the ERP integration real-time or batch?
Auxtri queries your ERP in real-time when processing each vendor inquiry or statement line item. This ensures responses always reflect the current invoice status, payment dates, and check numbers, not stale batch data.
Does Auxtri write data back to our ERP?
No. Auxtri is read-only when it comes to your ERP. It queries invoice status, payment records, and vendor data to draft responses and reconcile statements, but never modifies your financial records.
What if we use an ERP system not listed?
Contact us. We are actively expanding our integration library based on customer demand. If your ERP exposes invoice and payment data via API or database views, we can likely support it.
Security & Compliance
HIPAA compliance, SOC 2, data security, and enterprise requirements.
Is Auxtri HIPAA compliant?
Yes. Auxtri is built on Azure with HIPAA-compliant architecture, SOC 2 readiness, and enterprise-grade security. We offer Business Associate Agreements (BAAs) to covered entities. Review compliance documentation at trust.auxtri.com →
Does Auxtri store or process PHI?
No. Auxtri works exclusively with financial data: invoice numbers, payment amounts, PO references, and vendor contact information. We do not process or store protected health information (PHI).
Where is Auxtri hosted?
Auxtri runs on Microsoft Azure with enterprise-grade infrastructure, geographic redundancy, and a 99.9% uptime SLA. All data is stored in US-based Azure regions. See infrastructure details at trust.auxtri.com →
Does Auxtri support Single Sign-On (SSO)?
Yes. Auxtri integrates with your existing identity provider (Azure AD/Entra ID, Okta, or other SAML-based providers), so your team uses their existing credentials. View access control docs at trust.auxtri.com →
Getting Started
Implementation timeline, organization fit, pricing, and demos.
Is Auxtri an AP automation tool?
Yes, but we enter from a different angle than what you might expect. Most AP automation starts with invoice capture and works forward through coding, approvals, and payments. Auxtri starts with vendor communication and works backward. Right now, we automate the inquiry responses and statement reconciliation that consume your team's time: the "Where's my payment?" emails, the 50-line statement PDFs. We're a healthcare AP automation platform that starts with the vendor communication layer, and we sit alongside whatever invoice tools you already have.
What size healthcare organization is Auxtri designed for?
Auxtri is built for mid-to-large hospitals and health systems processing roughly 100,000 to 500,000 invoices annually, typically organizations with 400 to 2,000 beds. Our tiered pricing scales with your invoice and email volume.
How long does implementation take?
Most implementations complete within 4 to 6 weeks. We connect to your existing shared mailbox and ERP system, no training your vendors on a new system. Implementation and staff training are both included in your contract. Our team handles the technical setup and walks your AP team through the review workflow before you go live.
Is implementation and training included in the contract?
Yes. There are no separate implementation fees or training costs. Your contract covers the full onboarding and training for your AP team. We want your team confident and productive from day one, not left to figure it out on their own.
What does a demo look like?
During a 30-minute demo, we'll show you how Auxtri processes real vendor inquiries and statements. You're welcome to bring sample emails from your inbox. We can process them live so you see exactly how it works with your actual data.
How is Auxtri priced?
Auxtri uses tiered pricing based on your monthly invoice volume and number of connected mailboxes. Visit our pricing page for details, or request a demo for a custom quote based on your organization.
How does support work after go-live?
Auxtri includes a built-in support ticketing system directly inside the application. You can submit and track support requests without leaving the platform, and every ticket is handled by the Auxtri team, not a third-party support desk. We know the product, we know healthcare AP workflows, and we are accountable for the outcome. Read more about our customer support approach and team visibility.
Still have questions?
Schedule a demo and we'll walk through how Auxtri works with your actual vendor emails.